Go Pod Limited Purchase Terms & Conditions

Conditions of Sale

These terms and conditions apply to all sales of goods by Go Pod Limited (company number 13216243).  Our registered office is at: 19-21 Swan Street, West Malling, ME19 6JU.  Our VAT number is: 373 2421 14.

Delivery Lead Times: 10 – 12 weeks



The pricing is inclusive of delivery and installation charges.

The total price shall be paid to the Supplier in instalments, as follows:

  1. 50% as a non-refundable deposit on the customer making the order.
  2. 40% due 6 weeks before commencement of the installation or prior to shipping (whichever comes first).
  3. 10% due on the day of completion and to be made via bank transfer.

Please note that failure to meet agreed payment terms may result in delivery of goods being delayed until payment conditions are fulfilled.

Lead times quoted from acceptance of this order and 50% deposit paid.  All estimates require acceptance in writing and such acceptance will confirm agreement with the company’s conditions.


Unless otherwise agreed in writing, the goods will be delivered to the delivery site stated in the contract.

In the event that a client is unable to accept delivery of goods on the agreed date as indicated on the order acknowledgement, Go Pod reserves the right to charge for storage of the good at the rate of £8.25 per cbm per week.

We will not be responsible for any damage to or loss or deterioration of the goods in transit unless full details thereof are notified in writing to us within five business days of the date of delivery.  In no circumstances can we accept any responsibility for loss or damage to the goods occurring during off-loading by personnel other than our employees.

Force Majeure

We can accept no liability for any delay, however caused, in meeting any delivery or installations times, which are to be regarded as estimates only.  No such delay will entitle you to cancel or otherwise terminate all or part of the contract.  This may include but not limited to any acts, events, omissions beyond our reasonable control, including strikes, lock-outs or other industrial disputes, failure of a utility service or transport network, acts of God, war, riot, labour disturbance or circumstances affecting the supply and transport of the goods or of raw materials.


All installations will be completed by Go Installations.  In the unlikely event that Go Installations are unable to install due to unavailability, Go Installations will source a 3rd party to complete the installation.

Delivery and installation assume normal working hours 9:00 – 17:30 Monday – Friday, and additional charges may apply outside of these hours. 

Access to a 13 amp plug and / or data point will be required to each Pod.

We will notify you of completion of the installation immediately completion has in our opinion been achieved.  If your said representative is not available at the site to receive such notice in person, an IJS ( Installation Job Sheet ) will be completed by Go Pod and emailed to your point of contact.

We may charge you for any additional cost or expense incurred by us as the result of any delay or difficulty in off-loading or transporting the goods to the site or commencing, continuing with or completing the installation for reasons outside our reasonable control.  We will be entitled to charge in relation to any such delay at our then current hourly rate for all personnel concerned during the full period of the delay, with a minimum charge of 8 hours per day for any such personnel per delay exceeding 1 day in duration.

You will at your own expense ensure the provision at all times when installation is to be carried out of adequate access to and uninterrupted possession of the site, a suitable structure ready to receive the goods, and all necessary services and facilities to enable installation to be expeditiously and continuously carried out.  In particular, but without limitation, you will ensure that there is convenient parking space for service vehicles and, where the goods are not being installed at ground level, suitable lift accommodation to the site level.

Title to Goods

The Ownership of all goods delivered to the customer shall be retained by Go Pod until the customer shall have paid the full amount due in respect thereof and not before. Until that time all goods shall be stored by the customer at its own risk separately and in such a way as to be identifiable as the property of Go Pod until full payment has been made.  

If you cease to pay your debts in the ordinary course of business or cannot pay your debts as they fall due, or if you enter into a deed of arrangement or commit an act of bankruptcy or compound with your creditors or if a receiving order is made against you, or if you pass a resolution for winding-up, or if make any voluntary arrangement with your creditors, become subject to an administration order, have a receiver or administrative receiver appointed over any of your property, go into liquidation or cease or threaten to cease to carry on business, all invoices shall become immediately due.

If you fail to pay any sums owing to us by the due date, we may charge you a compensatory fixed sum and statutory interest on the sum due in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 as amended by The Late Payment of Commercial Debts Regulation 2002.  Interest shall be calculated on a monthly basis.  

You are not entitled to set-off counterclaims against our invoices.  

Goods must not in any circumstances be returned to Go Pod except in accordance with the prior written consent of Go Pod.  Where goods are returned without the previous written consent from Go Pod, such goods shall remain the property and at risk to the customer.

Defective Goods

In the event of the goods to be defective as a result solely of faulty design, materials or workmanship, Go Pod will, provided that it has received a report in writing on the defect within one year of delivery of the good concerned, Go Pod will either remedy the defect or replace the goods concerned.

Cancellation and Changes

In the event of the client cancelling the order after acceptance, they will be liable for all costs incurred up to the time of cancellation.


If you would like to make any changes to your order, please contact us as at the earliest opportunity by sending an email to [email protected] or calling us on 0330 174 7888.  Where possible we will do our very best to accommodate any such changes.  We reserve the right to charge for any additional expenses as a result of an accepted variation.

Data Protection

We only capture, process or use personal data with the scope of the data protections law provisions.  For detail, we refer you to our Privacy Policy, which you can visit at https://gopod.uk/go-pod-privacy-policy/.


No person acting or purporting to act on our behalf has any authority orally to waive any of our rights under this agreement or a Contract, and no such waiver will have any effect unless it is in writing and signed on our behalf by a duly authorised officer of the company.  No waiver by us of any of our rights under this agreement or a Contract will be deemed to constitute a general waiver of those or any other such rights.

Governing Law

The contract shall be governed by the laws of England and the customer submits to the jurisdiction of the English courts.

The parties irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Contract or its subject matter.